Privacy Policy

1. Overview

Felix Family Ventures LLC (“Felix Family Ventures,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, why we use it, and the choices available to you.

2. Information we collect

When you request an AI audit or contact us, we may collect your name, email address, phone number, business name, industry, service interests, current website status, estimated budget, ideal timeline, business challenges, message, consent record, and submission time.

Our hosting and security providers may automatically process basic technical information such as IP address, browser type, device type, request time, and security logs. We do not ask you to submit passwords, payment-card information, medical records, or other highly sensitive information through our contact form.

3. How we use information

• Respond to inquiries and schedule requested conversations.
• Use transparent, rule-based scoring to prioritize inquiries and prepare relevant follow-up questions. A person reviews the information before making service or proposal decisions.
• Understand your business needs and recommend relevant services.
• Operate, secure, troubleshoot, and improve our website and workflows.
• Maintain records of consent, requests, and customer communication.
• Comply with legal obligations and prevent misuse.

4. AI-powered features

If you use an AI-powered chat or voice feature, the information you provide may be processed to generate responses, qualify your request, route the conversation, and improve the system. AI interactions may be logged and reviewed. Do not provide confidential, regulated, or highly sensitive information to an AI feature.

5. Cookies and analytics

We do not currently use third-party advertising cookies on this website. Essential hosting, security, or session technologies may operate automatically. If we later add non-essential analytics or marketing technologies, we will update this policy and provide any notices or choices required by applicable law.

6. When we share information

We do not sell personal information. We may share information with service providers that help us host the site, store submissions, deliver authorized lead notifications, operate communications, or provide requested services. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.

7. Retention and security

We retain information only as long as reasonably necessary for the purposes described above, including follow-up, recordkeeping, security, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

8. Your choices

You may ask to access, correct, or delete information you submitted, or ask us to stop contacting you. Some records may be retained when required for security, legal, or legitimate business purposes.

9. Children

This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children through this site.

10. Changes and contact

We may update this policy as our services change. The effective date above shows the latest revision. Questions or privacy requests can be sent to felixfamilyventures00@gmail.com.